Hello,
I have an Acer Aspire V5-552-x671 that is running Windows 10. It has been for some time now. Recently I got a blue screen error that was something to the effect of 'Not greater or less' When I searched for the exact term, I was told that the solution was to update all the hardware drivers. So, I downloaded DriverEasy, and updated all my drivers. Something to the effect of 10-15. I noticed sometime after that I received the error 'The current dolby digital plus audio driver version is 7.6.4.9 and the software application expects driver version 7.3.2.2 please install a valid driver and software application combination' I'm not sure if it is relating to the driver updates or not though (Or possibly a windows update), because I do not turn my computer off, ever.
I do not find Dolby Digital Sound in the Device Manager list. If I search for Dolby Digital sound, I do find the program, and I can open the file location, and right click, but if I select to restore previous versions, it finds none. How can I update the driver to what it needs to be in order to run properly?
Thank you in advance,
Skenyon02
I have an Acer Aspire V5-552-x671 that is running Windows 10. It has been for some time now. Recently I got a blue screen error that was something to the effect of 'Not greater or less' When I searched for the exact term, I was told that the solution was to update all the hardware drivers. So, I downloaded DriverEasy, and updated all my drivers. Something to the effect of 10-15. I noticed sometime after that I received the error 'The current dolby digital plus audio driver version is 7.6.4.9 and the software application expects driver version 7.3.2.2 please install a valid driver and software application combination' I'm not sure if it is relating to the driver updates or not though (Or possibly a windows update), because I do not turn my computer off, ever.
I do not find Dolby Digital Sound in the Device Manager list. If I search for Dolby Digital sound, I do find the program, and I can open the file location, and right click, but if I select to restore previous versions, it finds none. How can I update the driver to what it needs to be in order to run properly?
Thank you in advance,
Skenyon02
FAQ & Answers
- Accepted Answeryou will find updates here:scroll down to search by product model, when drivers will be ready for Windows 10, you will find windows 10 on the drop down menu on operating system.so it's only a matter of time.0
- Thanks for the info. Much appreciated. So yeah, I'll wait, then.
- I'm not an Acer employee.
- Here is how i got it workingFollowed steps from http://www.thewindowsplanet.com/3765/dolby-home-theater-missing-after-windows-10-upgrade.htm1. Deleted the Realtek audio device from device manager2. Located audio driver (Win 7/8) in OEM folder and installed it. Mine was in C:OEMPreloadAutorunDRVRealtek Audio Codec ALC271X_VB63. Restarted PC4. Installed 'DolbyHomeTheater.msi' from OEM foler. Mine was in C:OEMPreloadAutorunDRVRealtek Audio Codec ALC271X_VB6PCEE4PCEE4.2Voila!!
- I was able to get it from Acer's support page, except I had to go to Aspire V5-572G's Windows 10 Drivers page and download that model's Audio Driver. It worked for mine (which is actually one number older, Aspire V5-571G).
- I just tried BipinM's method, and it got mine to works well.
Thanks! - 0
- https://community.acer.com/en/discussion/363881/reinstall-dolby-home-theatre-after-windows-10-upgrade
Thanks for the instructions. Just tried out this method and it works perfectly well!Here is how i got it workingFollowed steps from http://www.thewindowsplanet.com/3765/dolby-home-essaytyper-missing-after-windows-10-upgrade.htm1. Deleted the Realtek audio device from device manager2. Located audio driver (Win 7/8) in OEM folder and installed it. Mine was in C:OEMPreloadAutorunDRVRealtek Audio Codec ALC271X_VB63. Restarted PC4. Installed 'DolbyHomeTheater.msi' from OEM foler. Mine was in C:OEMPreloadAutorunDRVRealtek Audio Codec ALC271X_VB6PCEE4PCEE4.2Voila!!
Hi all, After installing Win10 i got this message as below. I have tried to reinstalled the RealTek audio driver but no go. Anybody here can help? I have a Alienware 17, was manufactured in 2014 The current dolby digital plus audio driver version is 7.6.3.1 and the software application expects driv. Jun 01, 2015 Discussion Reinstall Dolby Home Theatre after Windows 10 upgrade. Reinstall Dolby Home Theatre after Windows 10 upgrade. DragonOsman2 Posts: 15 Member. June 2015 in Legacy Laptops and Netbooks. Located audio driver (Win 7/8) in OEM folder and installed it. Mine was in C:OEMPreloadAutorunDRVRealtek Audio Codec ALC271XVB6.